Survey and User Interview


The most important for the research to get the people health and chronic conditions is taking survey and ask people. During our research we prepared our survey questions.

Journaling, setting alarms, and manually identifying patterns

They don’t have access to events related to their conditions, and would like to connect with others

Interviewees learn about health through multiple websites and people they know, including doctors

People would prefer a singular app that could do all of the above

After finished our survey we did one on one interview to the user to get more details about the chronic conditions and how the user tackle it from the illness. The most important one is did they ever used the wellness app and how it helps them.

Survey and User Interview


The most important for the research to get the people health and chronic conditions is taking survey and ask people. During our research we prepared our survey questions.

Journaling, setting alarms, and manually identifying patterns

They don’t have access to events related to their conditions, and would like to connect with others

Interviewees learn about health through multiple websites and people they know, including doctors

People would prefer a singular app that could do all of the above

After finished our survey we did one on one interview to the user to get more details about the chronic conditions and how the user tackle it from the illness. The most important one is did they ever used the wellness app and how it helps them.

User Persona


We created the user persona who have chronic conditions. Goal and frustration then we decides to make a plan for the app.

User Persona


We created the user persona who have chronic conditions. Goal and frustration then we decides to make a plan for the app.

Research and competitive analysis


We research about others wellness app They have some kind of features and some plans for the health and motivational events. Here we found some points


User privacy: user privacy differs per countries in the wellness industry. Fifty-six percent of consumers says they don’t trust tech companies with their health information. To build consumer trust, health and wellness brands must provide value to consumers who are comfortable exchanging privacy for personalization.Growing segments: vitamins/ supplements (leading), virtual wellness (growing), communities and SMM for support (growing),influencers are at the center of the industry, but people want to see authentic content from relatable people (no celebs!).

Research and competitive analysis


We research about others wellness app They have some kind of features and some plans for the health and motivational events. Here we found some points


User privacy: user privacy differs per countries in the wellness industry. Fifty-six percent of consumers says they don’t trust tech companies with their health information. To build consumer trust, health and wellness brands must provide value to consumers who are comfortable exchanging privacy for personalization.Growing segments: vitamins/ supplements (leading), virtual wellness (growing), communities and SMM for support (growing),influencers are at the center of the industry, but people want to see authentic content from relatable people (no celebs!).

Mentoring sessions

Resources on self affirmation, self worth, identity

Reduction of use after 30 days

Motivation features, realistic results, simple to use

Features that rewards helping others

Mentoring sessions

Resources on self affirmation, self worth, identity

Reduction of use after 30 days

Motivation features, realistic results, simple to use

Features that rewards helping others

56% of consumers don’t trust tech companies with their health information

People are willing to trade off a bit of privacy if they are provided personalization

Engagement with wellness apps drops drastically after 30 days of use

Consumers want authentic content from real people, mentoring sessions, and motivation features

56% of consumers don’t trust tech companies with their health information

People are willing to trade off a bit of privacy if they are provided personalization

Engagement with wellness apps drops drastically after 30 days of use

Consumers want authentic content from real people, mentoring sessions, and motivation features

Affinity Diagram



We got some information from user interviews and survey. It helps us to make a general and in-depth of the chronic and conditions. We made a diagram that represents the Problem and App features.

We got some information from user interviews and survey. It helps us to make a general and in-depth of the chronic and conditions. We made a diagram that represents the Problem and App features.

Define

Moscow Method


Once the problem was well-defined, we started ideating possible new features to enhance Amelie experience. The “Moscow Method” was used to help us identify the MVP of the website that would address our problem statement.

Moscow Method


Once the problem was well-defined, we started ideating possible new features to enhance Amelie experience. The “Moscow Method” was used to help us identify the MVP of the website that would address our problem statement.

Ideate

Moodboards & Brand Attribute


The brand attributes defined by our stakeholder are: Casual, Cheerful, Musical, Young, Fun.

Our team created a moodboard based on these attributes and tested it with other students. The results we got, were pretty close to expectations.


Moodboards & Brand Attribute


The brand attributes defined by our stakeholder are: Empathy, Warm, Caring, connection, learning.

Our team created a moodboard based on these attributes and tested it with other students. The results we got, were pretty close to expectations.


Usability Testing

Findings on Usability testing is user couldn't find the education and personalization page. So we changed the icons on the bottom navbar and gave the label to the icons.

user couldn't read the text on the education page, So we make it bigger text and visible.

Mid-fi


Based on the insights we gained during our research We have have focused on some core features to develop in our app.

In combining these features in our app, we have created a simple path for our user Amelie and people like her to follow when navigating the app.

She signs up as a new user and sets up her privacy settings, she moves to the personalization of her account and the journal and can start making her first journal entry.

She overviews her progress and explores education and community sections to learn more about health.

Mid-fi


Based on the insights we gained during our research We have have focused on some core features to develop in our app.

In combining these features in our app, we have created a simple path for our user Amelie and people like her to follow when navigating the app.

She signs up as a new user and sets up her privacy settings, she moves to the personalization of her account and the journal and can start making her first journal entry.

She overviews her progress and explores education and community sections to learn more about health.

Prototype & Test

Prototype & Test

Information Architecture:Sitemap


After UX research part, step into the UI here is the first step is creating a flow to the app. So first user opens the app signing in and set their personal account settings and add their categories to customize journal goals.

There are four different pages Journal, community, progress, and educations.

Information Architecture:Sitemap


After UX research part, step into the UI here is the first step is creating a flow to the app. So first user opens the app signing in and set their personal account settings and add their categories to customize journal goals.

There are four different pages Journal, community, progress, and educations.

Concept Sketch


Next step for sketching our ideas.

Home Page: Info about Progress of health conditions.

Account and Journal: which users can personalize by selecting categories to track since different conditions require different regimens

Education: Information about the chronic conditions an blog about the disease.

Community: which includes discussions and events to allow people to connect through stories and experience.

Concept Sketch


Next step for sketching our ideas.

Home Page: Info about Progress of health conditions.

Account and Journal: which users can personalize by selecting categories to track since different conditions require different regimens

Education: Information about the chronic conditions an blog about the disease.

Community: which includes discussions and events to allow people to connect through stories and experience.

Problem Statement


We dig deeper into the problem statement that Our User Persona have the chronic conditions and she wants to track her health condition everyday.

Problem Statement


We dig deeper into the problem statement that Our User Persona have the chronic conditions and she wants to track her health condition everyday.

Conclusion


My Learning from Ironhack journey are mainly tied to the respectable opportunity to learn from each other and be appreciative about the knowledge and development individually. Opening up about our unique work styles in the beginning definitely set a precedent regarding the next steps over the bridge named user experience design.

As a key learnings, I have learned a lot through the tests. I have learned the lots in Figma from my mistakes I did in alignments, learning by listening to the users and making the most correct decision has been the most rewarding part of the project.

Conclusion


My Learning from Ironhack journey are mainly tied to the respectable opportunity to learn from each other and be appreciative about the knowledge and development individually. Opening up about our unique work styles in the beginning definitely set a precedent regarding the next steps over the bridge named user experience design.

As a key learnings, I have learned a lot through the tests. I have learned the lots in Figma from my mistakes I did in alignments, learning by listening to the users and making the most correct decision has been the most rewarding part of the project.

Hi-fi

With a well-defined visual identity established for the brand, we jumped straight into finalizing the designs of our screens. Here’s where the hard work we put into the mid-fi wireframes paid off, making it a lot easier to transition to the high-fidelity version.


Empathize

Benazir Fathima

UI/UX Product Designer

Wellness-Community app for People who have chronic conditions

Commu Care

Health Track

Wellness-Community app for People who have chronic conditions

Commu Care

Health Track

Challenge

Hello! This is my fourth Project in IronHack UX/UI Bootcamp. We Assigned to create a wellness app. Our team discussed about the topic for wellness and finally we decided to create a mobile app

Hi-fidelity prototype (MVP version only)

Responsive design (1 wireframe only)

Project Overview

In this case study, I will explain the design process for a Wellness app. for the people who have a chronic conditions they can track their health and will add some community page they can communicate with others to share their problems and get some help from them.

Details

Roles: UX/UI Designer

Duration: 8 days

Methods: User research: quantitative and qualitative research, Affinity mapping, Moscow Method, Moodboard, Wireframes, Low fidelity prototyping, High Fidelity prototyping.